Pool water

Privacy Policy

Information about personal data processing

1. Data Controller

The controller of your personal data is:

Total Immersion Krakow

E-mail: ti.cracow@gmail.com

2. Scope of Data Collected

When using the krakow.totalimmersion.pl website, we may collect the following data:

  • First and last name (when submitting the contact form)
  • E-mail address (when submitting the contact form or subscribing to the newsletter)
  • Message content
  • Analytics data (via Google Analytics/GTM) — anonymous data about how the website is used

3. Purpose of Data Processing

We process your data for the following purposes:

Responding to inquiries

Data from the contact form is used solely to respond to your question.

Newsletter

If you subscribe to the newsletter, your e-mail address will be used to send information about new articles.

Traffic analysis

Anonymous analytics data helps us improve the website and tailor it to users' needs.

4. Legal Basis for Processing (GDPR)

Personal data processing is carried out on the basis of:

  • Art. 6(1)(a) GDPR — consent of the data subject (contact form, newsletter)
  • Art. 6(1)(f) GDPR — legitimate interest of the controller (analytics, service quality improvement)

5. Data Retention Period

Data from the contact form is retained for the period necessary to respond and for any further correspondence, but no longer than 2 years from the last contact. Analytics data is aggregated and anonymized in accordance with Google Analytics' policy.

6. Your Rights

Under the GDPR, you have the following rights:

Right of access

You can obtain information about the data being processed

Right to rectification

You can request the correction of inaccurate data

Right to erasure

You can request the deletion of your data

Right to object

You can object to the processing of your data

To exercise your rights, contact us at: ti.cracow@gmail.com

7. Cookies

The website uses cookies for the following purposes:

  • Ensuring proper website functionality
  • Website traffic analysis (Google Analytics)
  • Personalization of marketing content (Google Tag Manager)

You can manage cookie settings in your browser. Disabling cookies may affect the functionality of some website features.

8. Data Recipients

Your data may be shared with the following entities:

  • Formspree — contact form processing
  • Google LLC — analytics services (Google Analytics, Google Tag Manager)
  • Firebase/Google Cloud — website hosting

Questions about privacy?

If you have any questions about the processing of your personal data, please contact us:

Contact us

Last updated: February 2026